Terms & Conditions
TERMS & CONDITIONS
WHAT TO EXPECT: North West Australian Safaris will be travelling through isolated outback areas and due to the remoteness, services will be limited to the major towns. The people you will be travelling with may have different interests and backgrounds to you. They may also be of all ages but they will share a few things in common, like getting off the beaten track, a sense of humour and a spirit of adventure.
HOW TO BOOK: By phone on 07 4059 0091.
PAYMENT & BOOKING CONDITIONS: Deposits - Bookings require a 25% deposit and a copy of the booking form to be submitted in order to confirm the booking. The payment of deposit by and/or on behalf of any person constitutes the full agreement with and the acceptance of the terms and conditions as set forth in this document. Final Payment is due 50 days prior to departure. If these conditions are not met the operator may terminate the booking. Whilst prices could be subject to change without notice, upon final payment tour fares are fixed and not subject to change. For tours departing in less than 45 days, full and immediate payment is required. All fares are shown in Australian currency.
WHAT'S INCLUDED: Meals, except where otherwise stated. National Park fees, Camping fees, Ferry transfers, Thursday Island tour (not accommodation). Tent, high density foam mattress, camp stretchers and sleeping bag are provided, however you may prefer to use your sleeping bag.
WHAT'S NOT INCLUDED: Accommodation, meals, fares and transfers on route to home cities. Any personal items (such as laundry, telephone, newspapers, travel insurance, drinks, souvenirs).
WHAT TO BRING: Avoid white clothing as dust may stain. Casual gear is a must. You will need two to three changes of clothes, something cool to wear during the day, perhaps jeans and jumper or tracksuit to wear at night. Comfortable walking shoes, bathers, bath and hand towel, toiletries, insect repellant, hat, camera and a spirit of adventure.
LUGGAGE: One small bag, preferably soft (605mm x 505mm x 152mm) (24 x 20 x 6) which should not exceed 10 kg as space is limited. A small day pack about the size of an airline bag is handy to carry personal items that you will require on a daily basis (hat, camera, sunscreen).
UNUSED TOUR COMPONENTS: No refunds will be made in respect to any part of the tour, including food, excursions, accommodation etc. that are not used to undertaken should a passenger fail to join a tour or leave prior to its completion for whatever reason.
INSURANCE: North West Australian Safaris and its agents are not responsible or liable for loss or damage or theft of luggage or personal belongings whatsoever or for personal injury, accidents, hospitalisation, illness or medical expenses. We strongly recommend all intending passengers consult their travel or insurance agent and take adequate travel insurance to cover any event and give full travel protection. Most claims arise from personal or close family illness before holiday departure, resulting in cancellation charges.
CANCELLATION FEES Bookings require a 25% deposit and final payment 60 days prior to departure. Cancellations 61 days or more before the tour date receive a Full Refund minus $100.00 Admin fee plus any agent cancellation fees. Cancellations 60 - 41 days before the tour date forfeit the deposit plus any agent cancellation fees. Cancellations less than 40 days before departure date receive NO REFUND. As this tour is accessing remote areas, the tour itinerary may change due to weather and road conditions and this is the decision of the operator. We STRONGLY RECOMMEND all attending passengers have their own travel insurance
ON ARRIVAL IN CAIRNS: On arrival in the Cairns area, prior to your tour departure please confirm your booking and accommodation with our office on 07 4059 0091 FREE.
GENERAL CONDITIONS: As these tours and safaris operate in remote areas, North West Australian Safaris reserves the right to alter, and/or cancel any section and/or parts of the itinerary which may result from road, weather or any other conditions of an operational nature. Whilst every endeavour will be made to keep the arrival/departure times given in the itinerary, no guarantee will be made that these will be kept. The operator will not be liable for any costs incurred through failure to connect with any other service. Any personal expenses incurred by the passenger as a result of any delay, alteration or curtailment of any tour whether caused by weather conditions, mechanical defects or any other causes are the responsibility if the passenger. The operator shall not in any circumstances be held liable or accept responsibility for any loss, acts, omissions, defaults, accidents, misdeception, delay failure or expense on the part of the transport companies, hotel/motel contractors and the like who may provide you with services and facilities at the request of the operator. In the result of breakdown or other unforseen circumstances, the operator has the right to substitute vehicle, vessel or alternative transportation and/or accommodation other than those advertised at any time. The places depicted in the photographs are representative of the country through which tours pass and may not necessarily be visited by these tours. The highlights, excursions and itineraries as set out will be adhered to wherever possible. The operator may make alterations to the itineraries and excursion highlights as they deem fit. Information contained here is correct to the best of the operators knowledge, and the operator is not liable for inaccuracies herein, or weather conditions that may influence the limits of your tour and the enjoyment of your tour. If for any reason the itinerary is altered and/or different itinerary offered, no refund is payable by the operator. The operator reserves the right without payment or compensation, and whether before or after the commencement of travel, to exclude any passenger if that passenger may appear likely to endanger the health or safety or to impair the comfort of other passengers and may be asked to leave the tour/safari immediately should he/she commit any illegal act.
LIABILITY: The operator and/or its employees accepts no responsibilities, or is liable for any act of omission whatsoever (whether inside or outside their control) for any booking, contract, travel, accommodation or tour/safaris which may result in any loss, damage, accident, detention, diversion or theft in regard to luggage or personal belongings, and will be exempt from liability in respect of direct or indirect or consequential loss or damage, death, injury, sickness, irregularity, delay liability and additional expenses, or inconvenience or any other event beyond its control including accident or failure to machinery or equipment, accommodations, transport or other services, any acts of God, dangers incident to the sea or fire, acts of government or other authorities, delays, strikes or cancellation or changes in itinerary or schedules whatsoever, howsoever by whosoever caused.
ALCOHOL: The government has imposed very strict alcohol regulations throughout Cape York Peninsula and our company has a permit to carry certain quantities of alcohol and complies with all regulations and laws. Please do not bring any alcohol on tour.
A truly fabulous experience – good company, great cook/guide/driver – top notch grub. Many thanks
Fantastic! Loved every minute! Every day was an amazing adventure. Loved the small group and vehicle. Very social, fun, great food. Lots of surprises along the way. This is the only way to experience Cape York. I will be back, thanks for everything!
Thank you for a wonderful trip. Great food, great company. The information on the Cape, the special spots where we stayed and where we had our lunches were excellent. Top Job, glad we came.
A wonderful and informative introduction to Cape York – lots of great driving, food and laughs.
We found the tour extremely interesting with very friendly guides. We enjoyed all the activities and lunches. Please don’t change a thing – you do it so well! It has been a pleasure to share the days with you.